Effective Date: June 1, 2025
At ComfurIndia, we stand by the quality of our products. Each item purchased through our website or authorized partners is backed by a warranty as detailed below.
🔒 Warranty Coverage
1-Year Warranty Products:
Pillows:
Lotus Fibre Pillow
Rose Fibre Pillow
Sunflower Fibre Pillow
Protectors (Comfur Shield):
Sizes: 78×72, 78×48, 78×36
Foldable Mattresses:
PackNap: 72x30x2″, 72x36x2″
3-Year Warranty Products:
Pillows:
Lily Memory Foam Pillow
Classic Latex Pillow
Contour Latex Pillow
Shredded Latex Pillow
Slimy Latex Pillow
Natura Latex Pillow
Perfect Latex Pillow
Foldable Mattress:
NomadNap (72x36x3″)
5-Year Warranty Products:
Toppers:
LatexTop: 78x60x2″, 78x72x2″
📌 Warranty Inclusions
Our warranty covers:
Manufacturing defects in foam or latex structure.
Stitching or zipper issues from normal use.
Material separation or visible damage not caused by misuse.
🚫 Warranty Exclusions
The warranty does not cover:
Physical damage due to misuse, accidents, or spills.
Normal wear and tear or fabric discoloration.
Product used for commercial or institutional purposes.
Unauthorized modifications or repairs.
🛠️ Warranty Claim Process
To file a claim:
Email us at naharenterprise111@gmail.com with your order number and photos of the product.
Our team will review your claim within 5–7 business days.
If approved, a replacement or repair will be arranged.
📦 Shipping for Warranty Claims
Shipping charges (if applicable) for sending the product to our service center will be borne by the customer.
ComfurIndia will bear the return shipping cost for eligible claims.
📝 General Terms
Warranty applies only to original purchasers.
Proof of purchase (invoice or order ID) is mandatory for all claims.
ComfurIndia reserves the right to inspect and decide on warranty eligibility.
